Access Information

• Our individual toilet cubicles are open for the public to use and are cleaned once daily.
• You are able to charge your mobile phone for free in our building if a power socket is available.
• You are able to relax in our public spaces during opening hours. Tables in our restaurant are reserved and the Café bar may be limited during busy periods.
• There is free wifi which does not require a password.
• You are able to get water from our cafés and restaurants or refill your water bottle.
• Our Customer Service team can make emergency calls for you.

There are three floors in total in the building, and these are all accessible via two lifts in our main foyer, to the right of the entrance. Both lifts have higher and lower buttons, one lift has a mirror.

For an accessible seat in Cinema 1, you will be guided via an alternative lift by a member of our Customer Services Team

Cinema seats

• Dimensions are 45cm wide and 48cm deep

Theatre 1

Stalls:

End seats of Rows A-D have one removeable armrest, so could accommodate a larger body. (A1&14. B1&15. C1&18. D1&21)

The availability of these seats is dependent on the layout required for the show. Rows A and B are not in use if the forestage is in situ.

• Seat N11 at the back of the stalls has one armrest.
• Seat width 44cm
• Seat depth 44cm
• Seat backrest height 60cm

Circle:

• No removeable arm rests
• Seat width 44cm
• Seat depth 44cm
• Seat backrest height 60cm

Upper circle:

• No removeable arm rests
• Seat width 44cm
• Seat depth 44cm
• Seat backrest height 60cm

Theatre 2

Theatre 2 is typically set up with raked bench seating which is unrestricted.

This space is designed to be versatile, and this is subject to the staging design of each event. If you would like to clarify if an alternative set up is installed for an event you intent to attend please email access@homemcr.org

All of our spaces, including the Gallery, Cinemas and Theatres, are accessible for wheelchair use.

• Theatre 1 has three Wheelchair Spaces, all located within the Stalls; two spaces are on either end of Row K, about half-way back from the front, and there is also a space in Row N, at the rear. These are tagged as WC1, WC2 and N8 respectively.

When booking one of these spaces, please select the ticket type ‘Wheelchair User’ – this will provide you with a designated space, for your wheelchair, from which to watch the performance.

If you are bringing a companion, please add the seat next to the Wheelchair Space to your basket, selecting the ticket type ‘Essential Companion’.

This ticket type is free.

If you would like to transfer from your wheelchair into a seat, please contact access@homemcr.org and we will be very happy to arrange this for you.

• Theatre 2 has two Wheelchair Spaces, both located on either end of the second row. If the seating is unreserved, we’d ask that you please contact access@homemcr.org to let us know if you would like to use one of these spaces and we will ensure it is reserved for you. Please also email us at this address if you would like to transfer from your wheelchair into a seat.

• For our Cinemas, please see below:

Cinema 1 has four Wheelchair Spaces – two at the rear, accessible via lift, and two at the front
Cinema 2 has two Wheelchair Spaces – both in the back row, near to the door
Marina’s Cinema has one Wheelchair Space – adjacent to the penultimate row, near to the door
Cinema 4 has two Wheelchair Spaces – both in the back row, near to the door
Cinema 5 has two Wheelchair Spaces – both in the back row, near to the door

Most of our Cinema seating is reserved and wheelchair spaces are available to book online. For Any unreserved Cinema screenings, please contact access@homemcr.org to let us know if you need one of these spaces and we will reserve it for you. Please also email us if you would like to transfer from your wheelchair into a seat.

If you will be bringing a companion with you, please add an additional ticket to your basket and select the ticket type ‘Essential Companion’. This ticket type is free.

Additionally, you can phone our Box Office on 0161 200 1500 to make access arrangements, but please note that staff may be unable to answer the phone during busy periods.

• There is the option to take the stairs between every floor of our building.
• These staircases are wide and not steep with handrails on both sides, people tend to pass each other with ease.
• Between the Ground and First floor there are 34 steps.
• Between the First and Second floor there are 43 steps.
• From the bottom to top floor there are 75 steps altogether.

• There are two accessible toilets on every floor, six in total.
• There are single sex toilets on every floor.
• There are two sets of all gender toilets on the ground floor, one has urinals and cubicles and one has only cubicles.

• There are baby changing facilities on every floor.
• Parents are welcome to breastfeed wherever they want to.
• We have regular parent and baby screenings in our cinema you can check these timings
• There is room to leave any push chairs outside of our cinemas and theatres. During our Parent and Baby screenings in Cinema 1, push chairs can be taken into the cinema.
• The Café and Restaurant can provide hot water.

• Our Changing Places space is located on the first floor.
• In order to access the Changing Places space please let a member of the team know and we will assist you to the space.
• Our Changing Place space has a hoist, an adjustable-height sink, a changing bench, privacy screen, stoma shelf, support handrails, and an accessible hand-drier.

HOME provides a range of relaxed performance and screening offers. Where possible they will include access to a Quiet Space where you can take some time out.

• Hearing Induction Loops support customers with hearing aids that are switched to the T setting. We have audio induction loop systems at our Box Office and in our cinemas and theatres.
• Customers with hearing aids may also want to take advantage of the Sony Wifi audio amplification available in our cinemas and the Sennheiser Infra-red amplification available in our theatres. Please request a headset or receiver for these services from our Box Office.

Some films, theatre shows and gallery installations may contain flashing imagery and strobing. If this is the case, information will be provided in advance via in-venue signage, HOME’s website or advance email information relating to theatre show bookings.

The building layout is as follows:

Ground floor
Box Office for all tickets and enquiries
Café Bar with takeaway food options
Art Gallery
Theatre 1 Stalls entrance

First floor
Restaurant
Theatre 1 Circle and Upper Circle entrance
Theatre 2
Granada Foundation Art Gallery 1

Second floor
Cinemas 1-5 including Marina’s Cinema
Event Space
Roof Terrace
Cinema Bar
Granada Foundation Art Gallery 2

To make advance access bookings, please contact access@homemcr.org, call our Box Office on 0161 200 1500 or drop into the venue. The below facilities can be booked in advance and tickets collected upon arrival from Box Office:

• Concessionary tickets
• Essential Companion tickets can be arranged for all events
• Wheelchair spaces – available in all of HOME’s spaces
• Assistance Dog space reservations
• Audio Description is available for selected events
• Caption Subtitles are available for selected events
• British Sign Language is available for selected events
• Relaxed events are programmed each month for those with Autism spectrum conditions

Please visit the Getting Here page for more information.

If you have any questions or you wish to get in touch, please contact us on email via access@homemcr.org or by telephone at 0161 200 1500.

HOME has an Access Working Group made up of staff at HOME that meet monthly and address access issues and barriers. Any member of the public is welcome to submit suggestions to HOME.