Charlotte Jones read English and Philosophy at York University and Law at the College of Law Chancery Lane. She trained as a solicitor and worked as a legal advisor at Brixton Law Centre and the Interchange Studios. She also worked at York Rape Crisis and Women’s Aid as a counsellor and advisor and as a freelance trainer and facilitator since 1991, specialising in company management, contracts and negotiating skills. Charlotte has been Chief Executive of ITC since 2000 and was previously Deputy Director. Charlotte specialises in advice and training on leadership, governance, company management, contracts and negotiating skills.