We love hearing from our audiences, so if you have something you want to share with us, please do get in touch. We aim to provide all our visitors with a great experience, and value all feedback and comments.
There are several ways you can reach out to us:
In person
If you are attending an event or visiting HOME and have any issues we can assist with, please let us know straight away and we will do our best to resolve them there and then. Please find a member of our Customer Service team and they will be happy to help.
Box Office and General Enquiries
If you have a question regarding your tickets or booking, please contact the Box Office team on 0161 200 1500 (Mon-Sun 12:00 -20:00), or pop in to speak to someone in person.
Box Office opening hours are here.
Ticket T&Cs can be found here.
For general enquiries email: info@homemcr.org
Customer Services
If you are unable to speak to a member of the team on the day, or you would like to pass on feedback following your visit, you can contact us by post or email:
Email: feedback@homemcr.org
Post: HOME, 2 Tony Wilson Place, Manchester, M15 4FN
If your feedback requires a response, please note:
- We aim to respond to all concerns with an acknowledgement within three working days, and a full response within ten working days
- Some queries may require further investigation, in which case we would let you know and come back to you as soon as possible with a full response
- Any concerns regarding a specific booking should be communicated via the account holder who purchased the tickets so that we can access the records
- All feedback is treated in confidence and with respect – we aim to learn from customer comments and will share with relevant teams and senior management where necessary
Development
If you would like to become a donor or a sponsor to HOME, please email development@homemcr.org
Press
For press enquiries please visit our press page here.