Customer Service Manager - Full Time, Fixed Term
This is a fixed term position running from 1st December 2025 - 31st March 2026
Download the Customer Service Manager - Full Time, Fixed Term recruitment pack
We are looking people with excellent customer service and communication skills to join our busy Customer Service Team. In this role, you’ll work across all areas of the venue to deliver a high-quality, welcoming experience for every visitor to HOME.
The role sits within HOME's Customer Service Team which is responsible for all customer facing areas of HOME including Box Office, Theatres and Cinemas. ensuring that all of our customers receive the highest standard of service, support and engagement.
Due to the operational hours of the venue, evening and weekend availability is a must for this role.
The deadline for applications is Sunday 23rd November 2025 at 00:00
Interviews will take place in person on Tuesday 25th and Wednesday 26th November 2025.
Application format: Submit by email an up-to-date CV together with a supporting statement of no more than 2 A4 pages (Alternatively this can be provided as a short video / audio response no more than 10 minutes in length). Please ensure you provide examples of how you meet the essential criteria within the Person Specification and the main responsibilities for this role in your supporting statement.
Please email your CV and supporting statement to recruitment@homemcr.org. Please add the job reference number 865271 in the subject line and complete the Equal Opportunities Form to apply.